Welcome to SmartBazaar.pro! This Returns and Exchanges Policy outlines the procedures and guidelines for handling returns, refunds, and exchanges related to purchases made through affiliate links or promotions on our website. Since SmartBazaar.pro operates as an affiliate platform, we do not directly sell products or process transactions. Instead, all purchases are fulfilled by the respective brands or merchants (“Affiliate Partners”).
Please read this policy carefully to understand your rights and responsibilities regarding returns and exchanges.
1. Affiliate Purchases
All products promoted on SmartBazaar.pro are sold and fulfilled by third-party Affiliate Partners. As such:
- Returns and Exchanges: The policies for returns, refunds, and exchanges are determined and managed by the respective Affiliate Partner, not SmartBazaar.pro.
- Responsibility: You must contact the Affiliate Partner directly to initiate a return, refund, or exchange according to their specific policies.
2. How to Initiate a Return or Exchange
To request a return or exchange for a product purchased through an affiliate link:
- Locate the Affiliate Partner’s Policy: After completing your purchase, you will receive an order confirmation email from the Affiliate Partner. This email typically includes details about their return and exchange policy.
- Contact the Affiliate Partner: Reach out to the Affiliate Partner’s customer service team using the contact information provided in the order confirmation or on their website.
- Follow Their Instructions: Each Affiliate Partner has its own process for handling returns and exchanges. Follow their instructions carefully to ensure a smooth resolution.
3. Common Affiliate Partner Policies
While policies vary by brand, here are some common practices among Affiliate Partners:
- Return Window: Most brands allow returns within 14 to 30 days of delivery.
- Condition of Items: Products must typically be unused, in their original packaging, and include all accessories or documentation.
- Refund Methods: Refunds are usually issued to the original payment method or as store credit, depending on the Affiliate Partner’s policy.
- Restocking Fees: Some brands may charge a restocking fee for returned items.
If you’re unsure about a specific brand’s policy, please refer to their website or contact their customer support team.
4. Damaged or Defective Items
If you receive a damaged or defective item:
- Notify the Affiliate Partner immediately upon discovering the issue.
- Provide evidence (e.g., photos or videos) if requested.
- Follow their instructions for returning or exchanging the item.
5. Non-Refundable Items
Certain products may be non-refundable or subject to restrictions, such as:
- Perishable goods (e.g., food, flowers).
- Customized or personalized items.
- Digital downloads or software.
Always review the Affiliate Partner’s policy before making a purchase to avoid surprises.
6. SmartBazaar.pro’s Role
As an affiliate platform, SmartBazaar.pro does not:
- Process refunds or exchanges.
- Handle shipping or logistics for returned items.
- Guarantee the terms or conditions of any Affiliate Partner’s return policy.
We recommend reviewing the Affiliate Partner’s return policy before completing your purchase. If you encounter issues with an Affiliate Partner, we encourage you to resolve the matter directly with them.
7. Disputes with Affiliate Partners
If you experience difficulties resolving a return or refund issue with an Affiliate Partner:
- Escalate the matter to their customer service or dispute resolution team.
- Consider filing a claim with your payment provider (e.g., credit card company) if the issue remains unresolved.
SmartBazaar.pro is not responsible for disputes between you and an Affiliate Partner but may assist in directing you to the appropriate resources.
8. Affiliate-Specific Policies
Some popular Affiliate Partners featured on SmartBazaar.pro may have unique policies. Below are examples of general practices for certain brands (please verify directly with the brand for the most accurate information):
- Brand A: Offers free returns within 30 days for U.S. customers.
- Brand B: Provides store credit for returns made within 14 days.
- Brand C: Does not accept returns for clearance or final-sale items.
For the most up-to-date information, always check the Affiliate Partner’s website or contact their support team.
9. Contact Us
If you have questions about our Returns and Exchanges Policy or need assistance locating an Affiliate Partner’s policy, please contact us at:
Email: shoplosmart@gmail.com
Website: https://smartbazaar.pro/
While we cannot process returns or refunds directly, we are happy to guide you in the right direction.
Last Updated: 04/14/2025